Curriculum Vitae:
Education:
University of California, Riverside, Major: B.S., Statistics, with minor in Quantitative Management,
Accounting.
National Science Foundation Scholar.
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Statistical Abilities:
Modeling/Simulation:Numerical methods, maximum likelihood estimation, EM methods, optimization, bootstrap techniques, simulation and construction of statistical models.
Regression Analysis: Definition, fitting, inference, prediction, and interpretation of linear regression
models. Variable selection, residual and influential diagnostics, transformations on response, generalized
least squares and weighted least squares, derived predictors (polynomial regression, log transformation,
indicator variables, etc.), multicollinearity. Multiple regression analysis including standard, stepwise, and hierarchical regression models.
Sampling Surveys: Simple random sampling. Stratified sampling. Cluster sampling. Ratio and regression
estimates. Random response, capture-recapture and jackknife techniques. Survey design with a focus on reliability and validity. Likert scale development and analysis.
Mathematical Probability: Statistical regularity, probability spaces. Fundamental theorems in discrete
probability. Bayes’ theorem. Random variables; densities and distribution functions. Continuous
distributions. Transformations of random variables. Central limit theorem. Distributions of sample
statistics. Statistical inference; estimation, hypothesis testing. Chi-Square tests. Sequential inference.
Decision theory. Nonparametric methods. Correlation.
Design of Experiments: One-way ANOVA including: Model assessment, Multiple comparison, Choice of
sample size, Nonparametric alternative, Nonnormal response, transformation. Randomized complete block
design, The Latin Square design, Balanced incomplete block design, Factorial design including analysis
and unbalanced data, 2k design, Random effects models, Nested Designs, Split-plot designs and
variations, MANOVA, ANCOVA, MANCOVA, repeated measure.
Nonparametric Techniques: Randomization tests. Rank tests. Methods of association. Distribution-free
tests.
Quality Control/Improvements: Deming's 14 points for management, Six Sigma theory and application, Taguchi method, graphical methods, fishbone diagram, Pareto analysis, control charts for attributes and variables, custom and moving average charts, process capability, economic design, acceptance sampling, parameter design, tolerance design, reliability, hazard rate, censoring, accelerated life testing.
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Computer/Programming Abilities:
Statistical programming and software:
SAS, Minitab, R, SPSS, LISREL, HLM: Data analysis and statistical inference including input, output, and editing of data;
advanced graphical procedures; descriptive statistics; cross-tabulation; inferential statistical techniques
including estimation and testing; linear models (regression and analysis of variance), multivariate
techniques, and SAS macros.
Other programming and software:
C++ programming: Structured programming of various algorithms using the C++ object-oriented
language. Design of variables, expressions, input/output (I/O), branches, loops, functions, parameters,
arrays, strings, file I/O, and classes. In addition to design, able to perform testing and debugging of
existing program code.
(X)HTML programming: Web page and site design, Search Engine Optimization (SEO) techniques, update
and maintenance of existing sites.
All Microsoft software applications including programming using:
-- Excel: Extensive experience in the use of Excel software utilities, including macros.
-- Access: Data base design for inventory control, contact management, and/or report generation with
optimized data mining/query performance. Creation of user-friendly forms to enhance data entry. Design
of custom macros and functions. Data analysis with pivot tables and charts, descriptive statistics,
scheduling and batch analysis.
Currently studying Visual Basic for Applications (VBA) and SQL Server techniques.
QuickBooks: All aspects of software usage including account management, billing/invoicing, report
generation.
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Honors and Professional Memberships:
Member Phi Theta Kappa
Member Omicron Delta Kappa
Member of Mensa High I.Q. Society
Member The Society for Industrial and Applied Mathematics
Member American Statistical Association
Member Society of Actuaries
National Science Foundation Scholar
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Professional Accomplishments:
University of California, Riverside, Ca.
RESEARCH ASSISTANT INTERNSHIP/ENTOMOLOGY DEPARTMENT
Assisted faculty with laboratory, field, and greenhouse research, including: maintenance and propagation
of plants for use in experiments; conducting laboratory bioassays and chemical analyses; census and
identification of insects collected from plants grown in the field. Conducted extensive fieldwork in study set-
up, including digging trenches and installation of insect cages. Developed Excel spreadsheet to store and
calculate various quantitative information. Performed statistical analyses of information collected.
San Bernardino County, Ca.
SUPERVISOR/SUPERIOR COURT
Supervised and planned work of 8 regular and 3 temporary employees in the Document Control
Department. Hired and trained new employees. Monitored work and implemented strategies to save time,
boost morale, and increase the effectiveness of the department.
DATA TECHNCIAN/ MANAGEMENT AND INFORMATION SERVICES
Data management of hospital billing. Troubleshooting and correction of account charges. Design and
compilation of various reports as requested utilizing data base information. Assisted personnel in other
departments with various billing and computer problems. Maintained paper, microfiche and computer files.
Completed special projects as assigned.
PUBLIC INFORMATION OFFICER/AGRICULTURAL COMMISSIONER
Liaison between department and public. Maintained data for the following County and State programs:
Apiary, Gypsy Moth, Quarantine Rejection, Nursery, Seed, and Fruit and Nut Crop Acreage. Using data
base information, prepared and submitted ten monthly reports to the State of California. Performed other
projects as requested.
TCI Design Center, Corona, Ca.
CUSTOMER SERVICE MANAGER/CUSTOMER SERVICE DEPARTMENT
Performed all administrative and clerical functions necessary to operate the customer service department
including, but not limited to, inventory, purchase of materials, job-order, process, and operations costing,
scheduling of work, forecasting future work needs, invoicing of work completed, customer contact and
problem solving. Compiled weekly and monthly reports, as well as various accounting statements.
Responsible for 4-man crew. With application of managerial accounting and budgeting techniques,
minimized the costs of department operations. Performed data mining techniques to extract relevant
information for reporting and decision making purposes.
Pacific Bell, Bakersfield, Ca.
SERVICE REPRESENTATIVE/RESIDENCE TELEPHONE ORDER CENTER
Provided assistance to new and existing customers regarding residential telephone service. Annoyance
Call Specialist and Unbilled Toll Charges Specialist. Utilization of data research techniques to solve call
annoyance problems and recover funds. Sales Committee member. Received outstanding performance and
customer service commendations.
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